Thank you for supporting my art! Here is how I handle packaging and shipping your orders:
Processing Time: Original paintings take [Number, e.g., 3–5] business days to carefully pack and secure. Art prints take [Number, e.g., 1–3] business days to ship. Please note that business days are Monday through Friday, excluding weekends and holidays.
Shipping Rates: Shipping costs are calculated at checkout based on your location and the size of the artwork. I offer free shipping on orders over [$Amount, or remove this line].
Carrier & Tracking: I ship packages using [Carrier Name, e.g., USPS/FedEx]. You will receive a tracking number via email as soon as your art is on its way. [If using FedEx/UPS: Please note that our carrier cannot deliver large artwork to P.O. Boxes; a physical address is required at checkout.]
Damaged Art: I pack every piece with extreme care. However, if your art arrives damaged during transit, please email me a photo of the damaged packaging and artwork within [Number, e.g., 48] hours of delivery at [Your Email] so I can make it right.
Lost or Stolen Packages: Once a package is scanned as "Delivered" by the shipping carrier, I am no longer legally responsible for it and cannot issue refunds for porch theft. If your package is stuck in transit or missing, please contact me immediately so I can help you open a carrier investigation.
International Shipping:[State your rule, e.g., "I currently only ship within the United States" OR "I ship worldwide, but please note that buyers are responsible for any customs fees, import taxes, or international postal delays."]
