Shipping Policy
We know that acquiring artwork for your home is a deeply meaningful investment and do our very best to ensure that no matter its size, your artwork arrives to you in beautiful condition.
We safely and securely prepare the artwork for transit and use trusted carriers (FEDEX/USPS) to ensure that your artwork arrives to you in optimal condition.
Domestic ShippingShipping of original paintings on canvas, original paintings on paper, custom commissions, fine art prints and all other hand painted items is available for nationwide (US) domestic shipping.
Unframed Originals on CanvasUnframed originals on canvas will not be rolled in a tube for shipment.
Custom quotes for framing options of unframed originals are available upon request. *Please note that custom framing will incur additional shipping costs due to the added weight and dimensions of the artwork.
Framed Originals on CanvasFramed originals on canvas will not be rolled in a tube for shipment.
Shipping RatesLarge Artworks: Shipping flat rate $100
Medium artworks: shipping flat rate $75
Small artworks: shipping flat rate $50
Originals on PaperShipping flat rate $25
Commissionsestimated delivery date within 4-6 weeks from the start of commission .
Fine Art printsOriginals/commissionsProcessing TimeOriginals on canvas 5-7 business days to carefully pack and secure
Originals on paper 3-5 business days
Fine art prints 3-5 business days
*Please note that business days are Monday through Friday, excluding weekends and holidays.
Artwork cannot be delivered to P.O. boxes and all shipments require a signature— a physical address is required at checkout.
Damaged ArtworkIn the unlikely event that your artwork has arrived damaged during transit, please email me photos of the both the damaged packaging and the artwork within 48 hours of delivery at hello@jaidamunoz.com. This will allow me to promptly submit a damage claim to the carrier & take the appropriate next steps to get you artworj
InsuranceEach artwork shipment is insured -
Lost or stolen ShipmentsIf your package is stuck in transit or missing after it was scanned as “delivered” by the carrier, please email me immediately at hello@jaidamunoz.com so that I can open up a carrier investigation.
International shippingFine art prints ship worldwide.
I currently only ship original artworks within the United States. More countries to be added soon.
However, if you are looking to acquire an original artwork and live outside of the US, please email me at hello@jaidamunoz.com to inquire if arrangements can be made to ship artwork to your specific country. *Please note that you are responsible for any customs fees and import taxes.